FAQ

Anji Xuanbo Household Co., Ltd. Home / FAQ
  • How long will it take to receive a reply after placing the inquiry?
    We attach great importance to every inquiry.  On working days, we will respond to inquiries within 12 hours after receiving them.
  • Are you a factory or a trading company?
    We are factory not trading company. Our main products include lift chair,recliner chair,leisure chair,recliner sofa set,home theater sofa,etc.
  • Do you support customized production?
    Sure. we have made OEM and ODM items for many customers.  A professional development team to design new items are ready for you.
  • How is the company's production capacity?
    The company has a modern production base covering an area of 8,000 square meters. The core equipment adopts imported technologies from Germany and Italy, enabling intelligent operations in the cutting, sewing, and assembly processes. 
  • What's the payment term?
    T/T or LC at sight.
  • How to arrange the transportation of goods?
    We are only 220 kilometers away from Ningbo Port. We mainly use sea transportation, which is convenient and efficient. If an urgent delivery is needed, we can also arrange air transportation through Ningbo or Shanghai airports.
  • Which markets does the product mainly export to?
    Our products are sold worldwide to 20+ countries and regions, including the United States, Germany, Spain, the Middle East, South Korea, Australia and Canada, etc.
  • What is your MOQ?
    1. Custom-made items: 100 pieces per color 2. US in-stock items: Minimum order of 1 piece
  • Do you have a warranty on your product?
    Of course, our product warranty is 1 year, and we can solve any quality issues within one year for you. US in-stock items: 3 months
  • What is your delivery time?
    The sample delivery time is 7 days, and the bulk delivery time is 30-45 days